About us

Aivon Supermarket was founded in 2013 and operates as a convenience store and an online supermarket. We put our customers at the heart of everything we do and have invested in our business infrastructure, our employees and our channels to deliver the best possible shopping experience. Our strong culture and values are part of our identity and integral to our success.

What the company does

Aivon Supermarket is a retail supermarket where we sell a wide variety of consumer products. We operate a range of store formats that are designed to meet with specific customer requirements and locations.

Aivon Supermarket

Aivon Supermarket is a convenience store situated in Surulere to cater for the consumer needs of local residents. From our inception we have always strived to be the best in the market to give our customers the lowest price possible with a good shopping experience.

Aivon Online

Aivon.com.ng is an online extension of Aivon Supermarket and your number one choice for Online Shopping. Our website is an online store where you can purchase a wide variety of quality consumer goods that you can trust. We operate an ultra fast delivery system which is combined with a payment-on-delivery system for your extra comfort, convenience and security. Online shopping is easy, reliable and convenient with us.

Vision statement

To be Nigeria’s most trusted retailer where people love to work and shop

Mission statement

We are committed to quality, efficiency and fair pricing, making the customer’s life easier and enhancing their shopping experience. Our focus on continuous improvement ensures that we are continually sourcing authentic products and delivering efficient and effective services at fair prices to our customers.

Values

Our values provide a framework for how we do business and are at the core of our business strategy. They are integral to our relationships with stakeholders which gives us a commercial advantage by differentiating us from our competitors.

Quality Sourcing With Integrity

Our dedicated purchase team ensures that products we sell are authentic, reliable and durable. We continue to work with our suppliers to address the sustainability of our products.

Continuous Improvement

We are always striving for perfection. In the business world, change is constant. We know that the taste, needs and wants of our customers can change from time to time. We continuously invest in developing our business processes and services to meet the changing needs of our customers.

Creating a Great Place to Work

We recognise that the performance of our employees is crucial to our success. With our focus on continuous improvement, we have continued to provide training for our employees to ensure that they offer effective and efficient services that match the needs and wants of customers.

Our Promise

We promise to always provide quality products and services at fair prices. This promise is not just about our low product price but also about the efficiency with which our services are rendered to our customers.

Business goals & objectives

Our goals and objectives revolve around the happiness and satisfaction of our customers. Because change is constant, we need to continuously update ourselves to understand what our customers want so as to ensure our continued success. We regularly talk to customers to get a detailed picture of how they shop with us across our channels and to find out what they value and like, how we can help them meet their changing needs and how we can serve them better.

We are focused on maximising the strength of our business. Combined with great products, technology, a good brand that people trust and customer understanding, we are able to deliver efficiently our customers needs and wants. We continually invest in ways to become increasingly effective in our customer relationship and interactions to make the most of our opportunities for growth.

Quality leader and Strong value proposition

Providing quality products and efficient services at a fair price is the core of our purpose. Our focus on continuous improvement ensures quality product sourcing and sustainability in our various business processes which differentiates us from our competitors. Our integrity is an important part of our customer proposition. We will continue to invest in quality sourcing, continuous improvement of our services and in lowering prices to ensure that we are well positioned to meet the challenges of an ever increasing competitive marketplace.