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About us

Aivon Supermarket was founded in 2013 and operates as a convenience store and an online supermarket. We put our customers at the heart of everything we do and have invested in our business infrastructure, our employees and our channels to deliver the best possible shopping experience. Our strong culture and values are part of our identity and integral to our success.

What the company does

Aivon Supermarket is a retail supermarket where we sell a wide variety of consumer products. We operate a range of store formats that are designed to meet with specific customer requirements and locations.

Aivon Supermarket

Aivon Supermarket is a convenience store situated in Surulere to cater for the consumer needs of local residents. From our inception we have always strived to be the best in the market to give our customers the lowest price possible with a good shopping experience.

Aivon Online

Aivon.com.ng is an online extension of Aivon Supermarket and your number one choice for Online Shopping. Our website is an online store where you can purchase a wide variety of quality consumer goods that you can trust. We operate an ultra fast delivery system which is combined with a payment-on-delivery system for your extra comfort, convenience and security. Online shopping is easy, reliable and convenient with us.

Vision statement

To be Nigeria’s most trusted retailer where people love to work and shop

Mission statement

We are committed to quality, efficiency and fair pricing, making the customer’s life easier and enhancing their shopping experience. Our focus on continuous improvement ensures that we are continually sourcing authentic products and delivering efficient and effective services at fair prices to our customers.

Values

Our values provide a framework for how we do business and are at the core of our business strategy. They are integral to our relationships with stakeholders which gives us a commercial advantage by differentiating us from our competitors.

Quality Sourcing With Integrity

Our dedicated purchase team ensures that products we sell are authentic, reliable and durable. We continue to work with our suppliers to address the sustainability of our products.

Continuous Improvement

We are always striving for perfection. In the business world, change is constant. We know that the taste, needs and wants of our customers can change from time to time. We continuously invest in developing our business processes and services to meet the changing needs of our customers.

Creating a Great Place to Work

We recognise that the performance of our employees is crucial to our success. With our focus on continuous improvement, we have continued to provide training for our employees to ensure that they offer effective and efficient services that match the needs and wants of customers.

Our Promise

We promise to always provide quality products and services at fair prices. This promise is not just about our low product price but also about the efficiency with which our services are rendered to our customers.

Business goals & objectives

Our goals and objectives revolve around the happiness and satisfaction of our customers. Because change is constant, we need to continuously update ourselves to understand what our customers want so as to ensure our continued success. We regularly talk to customers to get a detailed picture of how they shop with us across our channels and to find out what they value and like, how we can help them meet their changing needs and how we can serve them better.

We are focused on maximising the strength of our business. Combined with great products, technology, a good brand that people trust and customer understanding, we are able to deliver efficiently our customers needs and wants. We continually invest in ways to become increasingly effective in our customer relationship and interactions to make the most of our opportunities for growth.

Quality leader and Strong value proposition

Providing quality products and efficient services at a fair price is the core of our purpose. Our focus on continuous improvement ensures quality product sourcing and sustainability in our various business processes which differentiates us from our competitors. Our integrity is an important part of our customer proposition. We will continue to invest in quality sourcing, continuous improvement of our services and in lowering prices to ensure that we are well positioned to meet the challenges of an ever increasing competitive marketplace.

Customer Coupon Information: Please take note of the coupon expiration dates and the minimum purchase value required to use the coupon as shown on our homepage and promotional leaflet. The unlimited coupons which come in N500, N1,000, N1,500, and N2,000 variations do not require registration. You can start using them immediately and they can be used multiple times before expiry. Registered users coupons as the name signifies can only be used by registered users. Theses coupons come in the N400, N800, N1,600, N2,400, N3,200 and N,4000 variation. Although these coupons provide a deeper discount they can only be used twice per customer before the expiry date.

Coupon Instructions.
  1. Please take note of the particular coupon code you wish to use. 
  2. Browse through our product catalog. 
  3. When you see a product you want to buy, click the blue "Add to cart" button below the product image to add it to your shopping cart.
  4. When you have finnished shopping, click on the shopping cart icon at the top right corner of the web page. Click "Proceed to Checkout" from the drop down menu.
  5. On the checkout page, fill in the required information properly to enable use deliver the products to you and the click the blue "Next" button below.
  6. On the Payment page, choose the mode of payment you intend to use. 
  7. Under the Payment Methods, you would see "Apply Discount Code". Click on "Apply Discount Code" and input the Coupon Code in the text box below.
  8. Click the "Apply Discount" button below the coupon text box. The coupon discount will then be applied which can be seen in your "Order Summary" on the right side of the page.
  9. Click the blue "Place Order" button to make your purchase. Enjoy you shopping and remember that Every Kobo Counts.
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