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Why shop with Aivon.ng?

It’s really very simple. We are committed to bringing you quality products to your door step timely at fast delivery speeds and at market breaking prices. Need more convincing? We thought so. Here are great reasons to shop with us today:

Our Extensive Online Store

We carry hundreds of top-quality groceries and consumer products in our online shop. You no longer need to leave the comfort of your to a neighbourhood supermarket to get what you want. All you need to do is log on to our website at www.aivon.ng through you personal computer/laptop, tablet or mobile and with just a few clicks you have done all the shopping you need.

Pay on Delivery

Pay cash at your doorstep. If you are not comfortable with shopping online with your debit or credit (ATM) cards for any reason at all, you don’t need to worry. We will bring the ordered product(s) to your home where you can inspect it before you make cash payment.

Secure Shopping

We want you to be satisfied when you shop with us. We believe a big part of this satisfaction comes from knowing that when you make a purchase, your information remains completely confidential and secure. We deliver on this expectation and go the extra mile. Whenever we collect sensitive information from you, such as credit/debit card data and contact information, the information is encrypted and transmitted to us in a secure way. You can verify this by searching for a closed lock icon at the bottom of your web browser or by looking for “https” to appear at the beginning of the web page address.

We also regularly contract with a recognized Internet security firm to test our website daily for security flaws.

Valued Privacy

Along with your information security, we value your privacy. Feel free to read our entire privacy policy at your leisure. For now, here are some of the highlights:

We will not sell or rent the information we collect from you to anyone. We will not share your information with any third party outside of our organization, other than those parties that are integral to fulfilling your request (e.g. courier providers).

We only disclose collected information if we have received your permission beforehand or under special circumstances, such as when we believe that such disclosure is required by law.

We protect your information both online and offline. Only Aivon Supermarket employees who need your information to perform billing or customer service tasks are granted access to your personally identifiable information. Furthermore, the computers and servers on which we store your information are kept in a secure environment.

24-Hour Phone Assistance

Because our goal is to provide you with superior service as you shop for the best groceries and consumer products for your needs, we make ourselves available by phone at “0809 150 7651” 24 hours a day, 7 days a week.

Fast Delivery

We operate a same day delivery policy. This adds to your comfort and enhances your shopping experience with us.

Cheap Delivery

Together with our low market breaking product prices, Payment on delivery service, Lightening speed of delivery and a wonderful customer service, we offer free delivery on product orders above N25,000. Why go shopping somewhere?

Easy Returns and Exchanges

We have made product returns and exchanges incredibly easy. If you are not satisfied with your product and want to return it because it is faulty/damaged or for any other reason or if you want to exchange it for a different one, please contact us within 48 hours of receiving the product. We will give you a full refund and exchange it for another on if you desire. Please read our return policy for a more detailed explanation.

Customer Coupon Information: Please take note of the coupon expiration dates and the minimum purchase value required to use the coupon as shown on our homepage and promotional leaflet. The unlimited coupons which come in N500, N1,000, N1,500, and N2,000 variations do not require registration. You can start using them immediately and they can be used multiple times before expiry. Registered users coupons as the name signifies can only be used by registered users. Theses coupons come in the N400, N800, N1,600, N2,400, N3,200 and N,4000 variation. Although these coupons provide a deeper discount they can only be used twice per customer before the expiry date.

Coupon Instructions.
  1. Please take note of the particular coupon code you wish to use. 
  2. Browse through our product catalog. 
  3. When you see a product you want to buy, click the blue "Add to cart" button below the product image to add it to your shopping cart.
  4. When you have finnished shopping, click on the shopping cart icon at the top right corner of the web page. Click "Proceed to Checkout" from the drop down menu.
  5. On the checkout page, fill in the required information properly to enable use deliver the products to you and the click the blue "Next" button below.
  6. On the Payment page, choose the mode of payment you intend to use. 
  7. Under the Payment Methods, you would see "Apply Discount Code". Click on "Apply Discount Code" and input the Coupon Code in the text box below.
  8. Click the "Apply Discount" button below the coupon text box. The coupon discount will then be applied which can be seen in your "Order Summary" on the right side of the page.
  9. Click the blue "Place Order" button to make your purchase. Enjoy you shopping and remember that Every Kobo Counts.
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