Pay cash at your doorstep. If you are not comfortable with shopping online with your debit or credit (ATM) cards for any reason at all, you don’t need to worry. We will bring the ordered product(s) to your home where you can inspect it before you make cash payment.

We want you to be satisfied when you shop with us. We believe a big part of this satisfaction comes from knowing that when you make a purchase, your information remains completely confidential and secure. We deliver on this expectation and go the extra mile. Whenever we collect sensitive information from you, such as credit/debit card data and contact information, the information is encrypted and transmitted to us in a secure way. You can verify this by searching for a closed lock icon at the bottom of your web browser or by looking for “https” to appear at the beginning of the web page address.

We also regularly contract with a recognized Internet security firm to test our website daily for security flaws.

Along with your information security, we value your privacy. Feel free to read our entire privacy policy at your leisure. For now, here are some of the highlights:

We will not sell or rent the information we collect from you to anyone. We will not share your information with any third party outside of our organization, other than those parties that are integral to fulfilling your request (e.g. courier providers).

We only disclose collected information if we have received your permission beforehand or under special circumstances, such as when we believe that such disclosure is required by law.

We protect your information both online and offline. Only Aivon Supermarket employees who need your information to perform billing or customer service tasks are granted access to your personally identifiable information. Furthermore, the computers and servers on which we store your information are kept in a secure environment.

Because our goal is to provide you with superior service as you shop for the best groceries and consumer products for your needs, we make ourselves available by phone at “0809 150 7651” 24 hours a day, 7 days a week.

We operate a same day delivery policy. This adds to your comfort and enhances your shopping experience with us.

Together with our low market breaking product prices, Payment on delivery service, Lightening speed of delivery and a wonderful customer service, we offer free delivery on product orders above N25,000. Why go shopping somewhere?

We have made product returns and exchanges incredibly easy. If you are not satisfied with your product and want to return it because it is faulty/damaged or for any other reason or if you want to exchange it for a different one, please contact us within 48 hours of receiving the product. We will give you a full refund and exchange it for another on if you desire. Please read our return policy for a more detailed explanation.